Shipping policy

At OrizonDepot, we are committed to delivering your order in a fast, safe, and transparent manner. Below you’ll find important information about how we handle shipping and delivery.

Shipping Area

We currently ship to addresses within the United States and Others country.
At this time, international shipping is not available.

Shipping Method & Costs

  • Shipping Service: Standard Shipping

  • Shipping Cost: Free shipping on all orders — no hidden fees or extra charges.

Order Processing & Delivery Timeline

Processing Time

All orders are processed within 1–2 business days after your purchase is confirmed.

Delivery Timeframe

Once your order has been processed, it will be shipped through our trusted logistics partners.

Estimated shipping times are:

  • Transit Time: 5–10 business days

  • Total Delivery Time: 6–12 business days.

Please understand that these are estimates, not guaranteed delivery dates. Shipping times may vary due to destination, carrier delays, weather conditions, or high-volume periods.

Shipment Confirmation & Tracking

When your order ships, you will receive a confirmation email that includes your tracking number.

Tracking information may take 24–48 hours to update in the carrier’s system.

Incorrect Address Disclaimer

Please ensure your shipping address is correct at checkout.
We are not responsible for delays or delivery issues caused by incorrect or incomplete address information provided by the customer.

Delayed or Lost Packages

If your package has not arrived within the expected timeframe, please contact us and we will be happy to assist you in working with the carrier.

📧 support@orizondepot.com

 CONTACT INFORMATION

Customer Service Opening Hours:

  • Monday to Friday
  • 8:00 a.m. to 5:00 p.m. (EST) Eastern Standard Time (New York)

Response Time: We aim to reply within 1 business day.