Frequently Asked Questions (FAQ)

1. Where do you ship?

We currently ship to addresses within the United States.

2. Do you offer free shipping?

Yes! We provide free standard shipping on all orders. There are no hidden fees.

3. How long will my order take to arrive?

Estimated delivery time is 6–12 business days from the date of purchase.
This includes processing, packing, and transit.

4. When will my order be processed?

Orders are typically processed within 1–2 business days.
Orders placed on weekends or holidays will begin processing on the next business day.

5. Will I receive tracking information?

Yes. Once your order ships, you will receive a confirmation email with a tracking number.
Please allow 24–48 hours for tracking updates to appear.

6. Can I cancel my order?

You can request a cancellation within 24 hours of placing your order.
Please contact us as soon as possible at support@orizondepot.com with your order number.

If the order has already been processed or shipped, cancellation may not be possible.